Copy of Working Student Customer Success (f/m/d/x)

Drooms GmbH • Frankfurt am Main

What We Do

40 dedicated People work together in our Customer Success Team to provide the best experience for our customers. Our teams are located in all our main locations, speaking multiple languages in order to deliver our unique customer experience 24/7 to enable our customers to get the maximum value out of our digital solutions.

Frankfurt am Main

from today

Your duties

  • Handling of Inbound Data Carrier Orders following company guidelines
  • Analyzing inbound orders, validating details (admin details, quantity, destination details, deadline of delivery)
  • Creation of archives as per inbound order(s) manually or via Rimage 
  • Quality assurance to ensure safe transmission of data onto medium by testing data
  • Logistical arrangements i.e. arranging parcel shipments from Drooms HQ to delivery destination(s)
  • Comms to client regarding delivery details
  • Administrative handling of orders for later billing to client 

Your profile

  • Student at a university or a university of applied sciences 
  • Good knowledge of MS Office (especially Excel)
  • Highest discretion in dealing with confidential information 
  • Customer and solution orientation 
  • Fluency in English and German, Multiple language skills welcome

Our offer

Additionally, we offer a variety of local benefits, relocation packages and learning opportunities. The following benefits are offered to our German employees: 
  • Flexible working hours and mobile working 
  • 30 days of annual leave, plus national holidays
  • Long service awards
  • Contribution to pension scheme (BAV) 
  • Employee health initiatives 
  • Qualitrain (gym membership contribution)
  • Corporate Benefits
  • Special leave days 
  • Birthday treats
  • After work events and annual company parties

Contact us

At Drooms, we believe in hiring people who are forward thinkers, who are problem solvers and want to be more than just another employee. Will you be one of them? Apply now and we will see you on the other side! You have questions? You can contact us via email - or call us +49 (0)69 478 6400.  
Christian Billmeier

Christian Billmeier

Team Lead Global Talent Acquisition

Ricarda Schäfer

Senior Global Talent Partner

Click here to start your Drooms Adventure

Apply Now