40 dedicated People work together in our Customer Success Team to provide the best experience for our customers. Our teams are located in all our main locations, speaking multiple languages in order to deliver our unique customer experience 24/7 to enable our customers to get the maximum value out of our digital solutions.
Working Student Customer Success (f/m/d/x)
Drooms GmbH • Frankfurt am Main
What We Do
Frankfurt am Main
from today
Your duties
- Handling of Inbound Data Carrier Orders following company guidelines
- Analyzing inbound orders, validating details (admin details, quantity, destination details, deadline of delivery)
- Creation of archives as per inbound order(s) manually or via Rimage
- Quality assurance to ensure safe transmission of data onto medium by testing data
- Logistical arrangements i.e. arranging parcel shipments from Drooms HQ to delivery destination(s)
- Comms to client regarding delivery details
- Administrative handling of orders for later billing to client
Your profile
- Student at a university or a university of applied sciences
- Good knowledge of MS Office (especially Excel)
- Highest discretion in dealing with confidential information
- Customer and solution orientation
- Fluency in English and German, Multiple language skills welcome
Contact us
At Drooms, we believe in hiring people who are forward thinkers, who are problem solvers and want to be more than just another employee. Will you be one of them? Apply now and we will see you on the other side! You have questions? You can contact us via email - jobs@drooms.com or call us +49 (0)69 478 6400.
Contacts
